Privacy Policy

I. OVERVIEW

SalesDuo is committed to maintaining the privacy of all users of the SalesDuo website (“Website”), the SalesDuo Services, and other SalesDuo online resources that link to this Privacy Policy (collectively referred to as the “Resources”). SalesDuo Clients, Partners and other users of the Resources are referred to herein collectively as “Users.”

This Privacy Policy describes the SalesDuo practices for gathering, storing, using and disseminating information of Users. By visiting this Website and using the Resources you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with the terms and conditions set forth below, please do not use or access the SalesDuo Resources. By using the Resources, you expressly consent to the use and disclosure of your personal information as outlined below. This Privacy Policy may be changed from time to time. All changes will be posted to this URL and you are encouraged to periodically check back to this URL for any changes to the Privacy Policy. By continuing to use the Resources after any posted revision, each User agrees to abide by it.

II. INFORMATION COLLECTION

All Users. When you visit this Website, SalesDuo may collect automatically submitted information regarding your computer and connection, including previous and subsequent URL, IP address, and page viewing data. SalesDuo will collect any comments you may send to SalesDuo and any information you may post to the Resources by SalesDuo. SalesDuo may also collect information through the use of Cookies (as defined below). SalesDuo electronically collects and stores personal information you provide when you: (1) register with SalesDuo, (2) become a SalesDuo Client or business partner, (3) request information from SalesDuo and provide your name or return contact information, (4) respond to special offers, contests or surveys; or (5) apply for employment with SalesDuo. SalesDuo may collect and associate the various types of information described in this paragraph, including information gathered from your visits and interactions with our Website over time, to record your preferences, make the Website easier for you to use, and show you relevant content.

III. COOKIES

“Cookies” are small data files that may be placed on the hard drive of your computer when you visit this Website. Cookies permit the SalesDuo server to identify your browser whenever you interact with this Website. SalesDuo uses cookies to improve the functionality of this Website, to recognize repeat visits by visitors of this Website, and to collect information about its visitors’ interactions with the Services. These Cookies contain identification information that enables us to streamline your experiences using the Services and this Website. These cookies may be placed by SalesDuo. You are always free to set your browser software to decline cookies. However, if you decline cookies, you will be required to re-enter your login information each time you access the Services, and you may not be able to optimize the features of this Website or the Services. In some cases, you will not be able to access certain features of this Website or the Services if cookies are disabled.

IV. USE AND DISCLOSURE INFORMATION

Data Integrity; Choice. SalesDuo will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by a User or to investigate and address technical issues. SalesDuo will take reasonable steps to ensure that such information is relevant to its intended use, accurate, complete, and current. SalesDuo will: (a) notify Users if their personal information is to be disclosed to a third party or used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the User; and (b) provide the User with the opportunity to opt out. SalesDuo collects aggregate analytics information related to use of the SalesDuo Services by Users (such as log and configuration data). We use this information to understand how the Services are being configured and used, how they can be improved for the benefit of Users, and to develop new Services.

Other Disclosures. SalesDuo may disclose a User’s personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, or if SalesDuo has a good faith belief that such disclosure is necessary to protect and/or defend the rights and interests of SalesDuo or others. SalesDuo may, as permitted by applicable law, disclose your personal information to SalesDuo Clients, other Users or third parties in connection with an investigation of fraud, infringement, piracy or other unlawful activity and by using the Resources, you expressly authorize SalesDuo to make such disclosures.

Domestic and International Use. All personal information collected by SalesDuo may be: (1) used in the United States; (2) transferred to a SalesDuo location outside of the United States. You consent to any such transfer of information outside of your country.

Merger or Acquisition. If SalesDuo is merged into or acquired by another entity, personal information may be transferred to such an entity as a part of the merger or acquisition. Should such a transaction occur, we will require that the other entity follow this Privacy Policy or one substantially similar.

V. USE AND DISCLOSURE OF PERSONAL INFORMATION FROM SALESDUO CLIENTS

Customer Support. Contact information provided by a User in connection with problems, comments, or requests is used only to respond to those problems, comments, or requests and may be provided to SalesDuo teams or third parties as necessary to respond to the comment, problem, or request.

Providing Your Information to Third Parties for Marketing/Solicitation (Website visitors). If you are a SalesDuo Client or Website visitor, SalesDuo may use certain of your registration information for use in marketing and in designing or improving our own services, to send you information about its products and to notify you if you win a contest. You may opt out of SalesDuo providing such information at any time by updating your Personal Account Settings or by contacting SalesDuo.

VI. ACCESS, REVIEW AND MODIFICATIONS TO YOUR PERSONAL INFORMATION

If you have opted to receive marketing information from SalesDuo, you may lodge a request regarding your personal information by contacting SalesDuo by emailing them at the email address provided on this page. You can also ask us to specify what personal information we have about you and to delete certain personal information about you from our records, or request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law). Please let us know what information you would like us to remove from our databases or otherwise let us know what limitations you would like to put on our use of your personal information. For your protection, we may only implement requests with respect to the personal information associated with the particular email address that you use to send us your request. We will need to verify your identity before implementing your request, and you shall provide us with information that we may reasonably need to perform such verification. We reserve the right to share this information with third parties on a need-to-know basis, including third party data controllers who engage our services as a data processor. We, or the relevant data controller, will respond to your requests consistent with applicable law, and we will comply with your request as soon as reasonably practicable. Please note that we may need to retain certain personal information for record keeping purposes and/or to complete any transactions that you began prior to your request for as long as needed or permitted in light of the purposes for which it was obtained. The criteria used to determine our retention periods include the length of time we have an ongoing relationship with you and provide our services to you, our legal obligations or whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations). There may also be residual information that will remain within our databases and other records, but such residual information will no longer be tied to your identity.

VIII. LINKS TO OTHER SITES

As a part of the Services, SalesDuo may provide links to websites operated by third parties. SalesDuo is not responsible for the information collection or privacy practices or the content of those third party sites. Users should check the privacy policies of any site prior to use.

IX. SECURITY

SalesDuo treats data as an asset and therefore stores personal information it obtains using appropriate safeguards. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, SalesDuo has put in place appropriate physical, electronic, and managerial procedures to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction. However, third parties may unlawfully intercept or access transmissions, and others may abuse or misuse your personal information that they collect from the Resources. You should consider any communication that you transmit to SalesDuo (such as data, questions or answers, comments, or suggestions) as non-confidential, and agree that SalesDuo will not be liable or responsible if information that belongs to you is intercepted and used by an unintended recipient. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify our Privacy Officer using the contact details listed in this Privacy Policy.

X. CHILDREN

SalesDuo uses reasonable efforts not to collect, use or disclose personal information from children under the age of 16. The Services are not targeted at children, and children may not register for any of the Services.

XI. FURTHER INFORMATION; ENFORCEMENT

SalesDuo has established internal mechanisms to verify its ongoing adherence to this Privacy Policy. SalesDuo also encourages Users to raise any concerns or complaints about our processing of personal information by contacting SalesDuo. SalesDuo will seek to resolve any concerns. If you have any questions about anything in this Privacy Policy, or about collection of personal information, or information generally, please contact SalesDuo as follows:

SalesDuo Corporation
Email: support@salesduo.com

You may also use the above contact information if you think any information about you is inaccurate, incomplete, or if you want to change the sort of information about you that SalesDuo may have collected.

Section Headings. The section headings contained herein are for reference purposes only and shall not in any way affect the meaning or interpretation of this Privacy Policy.

Dispute Resolution. All complaints concerning SalesDuo’s Privacy Shield compliance should be directed to: support@salesduo.com. SalesDuo will respond in forty-five (45) days. If SalesDuo fails to respond within that time or if SalesDuo’s response fails to address your concern, you may contact the American Arbitration Association, which provides an independent third-party dispute resolution body based in the United States. The American Arbitration Association will respond to your complaint and provide appropriate recourse at no cost to you.