We simplify your Amazon and 1P Purchase Orders with our 100% automated Amazon EDI system. Powered by our proprietary AI model, you can reduce Shortage Claims and Chargebacks while enjoying a seamless, hands-off experience.
Explore results from selected client engagements. Every account is different, and outcomes vary by category, budget and competition.
Brands supported
of the team has prior Amazon experience
Average NPS (2025 client survey)
Client revenue managed (as of 2026)
Our fully automated Amazon Vendor Central EDI integration software is an end-to-end solution, with easy implementation backed by our expert full-stack team and proprietary AI system. No lengthy projects here—just efficient results. That’s why businesses choose SalesDuo!
Book Your 1:1 Growth CallClient Testimonials
Results from individual client engagements over the periods shown. Performance varies by category, budget, competition and operations. Past results do not guarantee future outcomes.
Accept POs and receive detailed SSCC Carton Labels in 30 mins. Built to reduce chargeback risk at every step.
Get all your Shipping Labels, BOLs, and PRO Labels a day in advance, so you’re always prepared for pick-up.
We track carriers in real-time, auto-generating ASN and Invoices on pick-up day, making shipping a breeze!
Enjoy a fully automated PO process with no manual work and easy dispute resolution with clear transaction logs.
Say goodbye to Amazon chargebacks for Overage units, Unconfirmed PO units, Rejected rates, PO accuracy, and more! Our EDI system instantly validates and flags any issues for you.
Avoid Chargebacks on Bagging, Bubble Wrap, Labeling, and more with SalesDuo's automated EDI solution. We send precise prep instructions to warehouses to keep you compliant!
Reduce ASN accuracy chargebacks with SalesDuo’s automated Amazon EDI system. Our traceability matrix helps catch errors early and supports compliance.
Dodge chargebacks for barcode errors, missing labels, and carton issues with our Amazon EDI integration system! We give exact prep instructions to warehouses to make sure you stay compliant.
Set your business up for scalable growth with our fully automated Amazon EDI system. Here's a list of our most popular Amazon EDI integration solutions for ERP, OMS, WMS, and more.
Our team of “Built for NetSuite” experts will make sure your Fulfillment EDI for Oracle + NetSuite is fast and easy.
Streamline operations and achieve scale with Intuit QuickBooks integrated EDI.
SalesDuo, as a member of the SAP PartnerEdge program, enhances the value of your SAP investment.
Integrating EDI with Extensiv through SalesDuo keeps you up to date on partner requirements and eliminates backlogs.
Eliminate manual processes with SalesDuo’s EDI solution for Dynamics GP.
SalesDuo EDI for ShipStation automates operations as your eCommerce and dropship orders grow.
Our EDI solution integrates with Brightpearl, making your system EDI capable and compliant.
Streamline compliance with your trading partners by integrating Sage x3 with SalesDuo EDI.
With over 400,000 connections across 5 continents, SalesDuo is the eCommerce industry’s most trusted and largest automated Amazon Vendor Central EDI solution provider. Why settle for less?
At SalesDuo, we streamline new items, images, and video submissions, including variations and bundling, for optimal presentation and compliance.
Our full-stack team expertly handles Amazon “Contact Us” cases, Brand Registry issues, Cohesity, and Brand Stamping, and provides efficient solutions for all your operational challenges.
We offer weekly inventory planning for Seller Central and shipment labels, monitoring buy box wins, chargebacks, shortage claims, and Amazon Vendor Central EDI system to boost sales performance.
Our fully automated Amazon EDI system simplifies invoice reconciliation, MAP monitoring, and the removal of 3P sellers and counterfeit products for seamless operations.
At SalesDuo, we specialize in helping businesses scale their eCommerce presence. Whether you're a small D2C company or a large organization needing specialized services, our solutions are tailored to your category, budget and growth goals.
Founder-led companies get:
✅D2C business solutions
✅ Personalized eCommerce solutions
✅ Dedicated account managers with Amazon marketplace experience
Brands with own teams get:
✅ Solutions tailored to curb internal limitations
✅ Solutions offered by ex-Amazon account experts
✅ Scaling solutions & growth
Big, established companies get:
✅ Solutions for complex eCommerce challenges like Amazon
✅ Marketing Services (AMS) and managing operations with precision and expertise
Frequently Asked Questions
SalesDuo’s EDI integration streamlines the inventory management process by automating inventory updates, order processing, and communication with Amazon’s Seller Central. This reduces errors and ensures that your stock levels are always accurate, helping you avoid chargebacks related to overages or shortages.
No, they need not be subscribed together. If you already have an EDI system that you do not want to risk, you can subscribe to the Shortage Claims and Chargebacks service.
EDI integration enhances order fulfillment by automating order processing and reducing manual errors. For Amazon sellers, this means faster and more accurate shipments, improved customer satisfaction, and fewer chargebacks related to shipping and labeling errors.
Amazon imposes chargebacks for incorrect EDI data, such as wrong product information or mislabeling. To avoid these chargebacks, it's crucial to have a reliable EDI system in place. SalesDuo's EDI integration is designed to keep data sent to Amazon accurate and compliant.
EDI plays a critical role in Amazon order management by automating the exchange of order-related documents between sellers and Amazon. This reduces manual work, minimizes errors, and helps maintain compliance with Amazon's operational standards, thereby avoiding chargebacks.
Amazon divides the Shortage Claims and Chargebacks into two sections — Disputable and Non-Disputable.
Non-disputable are the ones where your Operations and Warehouse teams need education on the Amazon processes to get things done right. The goal over 3-4 months is to reduce the non-disputable ones. Like it or not, the non-disputable ones are almost 60%.
The Disputable ones are disputed and followed up until they are resolved by Amazon.
Recovering Amazon vendor chargeback fees starts with a thorough audit. Review your account and orders to verify that all charges are accurate. Look for discrepancies between promises and deliveries. You might also be able to claim refunds for up to five years of previously undisputed charges.
Chargebacks with POs like PO on-time accuracy, Rejected PO rate, Overage PO units, ASN Accuracy, No carton/package content label, and Unconfirmed PO units are all caused by errors by the Operations team and due to the lack of understanding of how these Chargebacks get triggered.
In one client engagement, non-disputable chargebacks were reduced by 70% over 3–4 months. Results vary by account.
89% of the disputable ones have been positively approved.
In a span of 3-4 months, the Non-Disputable Chargebacks have been reduced by 70%.
Yes, there is a section in the Business Intelligence Dashboard for Shortage Claims and Chargebacks that shows you the status of the disputes of the past Shortage Claims and Chargebacks.
A chargeback in Amazon Seller Central refers to a penalty imposed for non-compliance with Amazon’s operational standards. To prevent chargebacks, it's essential to ensure accurate inventory management, proper labeling, and timely order fulfillment. Our EDI integration helps automate these processes, reducing the risk of chargebacks.
SalesDuo assists Amazon sellers in managing shortage claims by providing a detailed analysis of inventory discrepancies and automating the dispute process. This ensures that sellers can quickly resolve shortage claims and maintain a healthy Amazon supply chain.
Accurate inventory management is vital for Amazon sales because it directly affects order fulfillment and customer satisfaction. Mismanaged inventory can lead to stockouts or overages, resulting in chargebacks and lost sales. SalesDuo's solutions help maintain optimal inventory levels, minimizing these risks.
Yes, SalesDuo specializes in managing and disputing chargebacks on Amazon Seller Central. We conduct thorough audits to identify disputable chargebacks and handle the entire dispute process, aiming to recover as much as possible for our clients.
To reduce chargebacks related to Amazon FBA shipments, ensure that all products are labeled correctly and packaged according to Amazon’s requirements. SalesDuo’s EDI system provides precise instructions and automates the process, reducing the chances of non-compliance.
The best way to handle shortage claims on Amazon is to have a robust inventory management system that tracks all inventory movements accurately. SalesDuo’s services include monitoring inventory discrepancies and efficiently managing shortage claims to ensure sellers recover their losses.
Amazon sellers face chargebacks for ASN (Advance Shipping Notice) inaccuracies because incorrect shipping information can disrupt Amazon’s supply chain. SalesDuo’s EDI integration ensures ASN data is accurate and compliant, helping sellers avoid these chargebacks.
To improve order fulfillment accuracy, Amazon sellers should use automated systems for inventory management and order processing, such as those provided by SalesDuo. This reduces human error, ensures timely shipments, and helps avoid chargebacks for late or incorrect deliveries.
EDI integration benefits Amazon supply chain management by automating data exchange between sellers and Amazon, ensuring accurate order processing, and maintaining up-to-date inventory levels. This helps sellers meet Amazon’s compliance requirements and avoid chargebacks.
Disputing chargebacks on Amazon Seller Central involves reviewing the chargeback notice, gathering evidence, and submitting a dispute through the platform. SalesDuo manages this process for sellers, ensuring all disputes are filed correctly and promptly to maximize recovery.
SalesDuo’s services improve the Amazon selling experience by automating key processes such as inventory management, order fulfillment, and chargeback management. This reduces operational overhead, minimizes errors, and helps sellers focus on growing their business without worrying about compliance issues.
Getting started with SalesDuo is easy! Simply reach out to us today to schedule a consultation, and let our team of experts guide you through streamlining your Amazon operations. From EDI integration to chargeback management, we're here to help you enhance your Amazon selling experience and boost your e-commerce growth. Contact Us Now to take the first step towards maximizing your Amazon success!
SalesDuo is a full-service Amazon and eCommerce agency. We use our proprietary AI system and an expert eCommerce team to grow sales and profits for brands globally.
B2B Amazon Agency in the United States
