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Amazon Vendor chargebacks and shortage claims can slowly cut into your profits while your finance and operations teams spend valuable time checking deductions and following up. SalesDuo helps Vendor Central and 1P brands review claims, handle disputes, track results, and spot recurring issues before they get worse.
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Each unresolved deduction can lead to lost margin, extra work for your team, and more issues to investigate. SalesDuo turns this scattered recovery work into a clear, organized process.
Check your Vendor Central chargebacks and shortage claims before accepting the cost. SalesDuo helps you spot which issues need more attention and which claims may be worth disputing.
Don’t let your finance, AR, supply chain, and ecommerce teams waste time checking accounts, searching for documents, and following up on deductions. SalesDuo handles the recovery process, giving your team more time to focus on higher-priority work.
SalesDuo reviews your Vendor Central activity to understand which deductions can be disputed and which problems may need to be fixed in your operations.
Start recovering eligible claims before unpaid deductions reduce your profit and create extra work. Get a clear view of what is still open, what needs attention, and where the same problems keep happening.
SalesDuo offers Amazon Vendor chargeback audit and recovery support for Vendor Central and 1P brands.
SalesDuo follows a simple three-step process to manage Amazon chargebacks. After the first growth call, the team reviews the issue, confirms what information is needed, and explains the next steps.
First, SalesDuo looks at why the deductions are happening.
The team reviews Vendor Central chargebacks, shortage claims, account details, and the records you already have. They also confirm what access, reports, or documents are needed to understand the problem clearly.
Next, SalesDuo helps move eligible claims forward instead of leaving them open.
The team organizes the required information, manages the dispute and follow-up steps, and tracks progress. This helps your team see what has been handled and what still needs attention.
Recovering one chargeback is not enough if the same issue keeps happening.
SalesDuo looks for repeat patterns and helps identify the process problems behind them. This can help reduce avoidable deductions over time.
Repeated Amazon Vendor Central chargebacks can show that something in your process needs fixing. If you don’t fix the root cause, the same deductions will keep cutting into your profit.
Look at recurring claim patterns to find areas in your purchase order and shipment process that need fixing. SalesDuo helps your team stop just reacting to deductions and start focusing on what’s causing them.
If recurring deductions are linked to operational or data-flow problems, fixing the process can help prevent the same issue from happening again.
If purchase order, ASN, or invoice data issues are causing recurring deductions, SalesDuo also offers a separate Amazon EDI automation solution. This EDI service is different from chargeback and shortage-claim recovery and is used only when automation can help fix repeat issues.
Your team should always know what is happening with recovery work. They should be able to see what is being checked, what is still open, and which deductions keep coming back.
SalesDuo combines Vendor Central recovery support and dispute tracking, giving your team better visibility into active claims, follow-ups, and unresolved issues.
Connect dispute activity with recurring deduction patterns so your finance and operations teams can see where recovery work ends and fixes may need to start.
Between 2020 and 2022, SalesDuo recovered $475,000 in shortage claims and chargebacks for WOW Water Sports through documented disputes and repeated follow-up.
See how SalesDuo supported WOW Water Sports with Amazon Vendor shortage claims and chargebacks in our Amazon Vendor shortage-claim and chargeback case study.
Every unresolved chargeback can reduce your profit and create more work for your finance and operations teams. Find out which claims need review, which ones can be disputed, and where repeat deductions need to be fixed.
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