Amazon EDI, Shortage Claims and Chargebacks

Simplify your Amazon Purchase Orders with our EDI System. Our ex-Amazon team takes care of Shortage Claims and Chargebacks, making your work easy. 

We are the Trusted Amazon Marketing Agency for over 250 Brands

Certified by Amazon: Your Trusted Digital Agency

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  • Google Partner logo for customer satisfaction
  • Meta business partner logo for inventory management
  • Helium 10 trusted partner logo for marketplace management
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  • Pickfu certified agency for enhanced brand content
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Driving eCommerce Success for Brands as Their Trusted Amazon Marketing Agency

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Our Amazon EDI and PO Management Success by Numbers

Client Testimonials

Wingerden amazon agency Wingerden amazon agency

"Our Amazon sales have increased 3x with SalesDuo, and we aim to triple them again this year."

Tom Van Wingerden, CEO, Van Wingerden Greenhouses
Wow sports amazon ads Wow sports amazon ads

"With SalesDuo, we saw a 65% sales increase and 38% boost in brand visibility even during the pandemic."

This is an Amazon case study
Tng 2 Tng 2

"With SalesDuo's expert team, we've boosted our Amazon sales through enhanced listings, ads, and customer support, allowing us to focus on other tasks. Their help has been invaluable."

Matt Mellendorf, Director eCommerce, TNG
Blissful dog ecommerce growth Blissful dog ecommerce growth

"Our sales grew from mid-six figures to 200% over last year with SalesDuo's help!"

Kathy Dannel Vitcak, CEO, The Blissful Dog
TPG full-service amazon agency TPG full-service amazon agency

"6/5 stars for SalesDuo! They helped us achieve 55% growth in a crowded market in just one year!"

Asher Provda, CEO - The Pencil grip, inc
Z natural amazon agency Z natural amazon agency

"SalesDuo has delivered when others talk. With 134% YoY growth on Amazon and rising Walmart sales, their Amazon Advertising management has exceeded expectations!"

Bryon Parker— CEO, Z Natural Foods
Koblenz Amazon SEO Koblenz Amazon SEO

The partnership between Koblenz and SalesDuo has been a significant success, with the brand achieving 280% overall growth in 2023 alone!

Tng 3 Tng 3

"SalesDuo's strategic approach, prioritizing SP (85%), SD (10%), and SB (5%), aligns perfectly with our goal of establishing TNG Worldwide as a product-centric brand."

Dan, Founder, TNG Worldwide

Why Choose Our Amazon Operations Services?

  • Comprehensive Product Management

    At SalesDuo, we streamline new items, images, and video submissions, including variations and bundling, ensuring optimal presentation and compliance for predictable, hands-off growth.

  • Expert Issue Resolution And Additional Support

    Our full-stack team expertly handles Amazon “Contact Us” cases, Brand Registry issues, Cohesity, and Brand Stamping, and provides efficient solutions for your operational challenges.

  • Proactive Inventory and Sales Monitoring

    We offer weekly inventory planning for Seller Central and shipment labels, monitoring buy box wins, shortage claims, and chargebacks to maximize sales performance.

  • AI-Powered Solutions for Accuracy and Efficiency

    Our fully automated Amazon EDI system simplifies invoice reconciliation, MAP monitoring, and the removal of 3P sellers and counterfeit products for seamless operations.

How do We Eliminate Amazon Chargebacks at Every Stage?

  • 1

    Purchase Orders

    Say goodbye to chargebacks for Unconfirmed PO units, Overage units, PO accuracy, Rejected rates, and more! Our EDI system instantly validates and flags any issues for you. 

  • 2

    Preparation

    Avoid Chargebacks on Bagging, Bubble Wrap, Labeling, and more with SalesDuo's EDI system. We send precise prep instructions to warehouses to keep you compliant!

  • 3

    ASN Process

    Eliminate ASN accuracy chargebacks effortlessly with SalesDuo’s EDI system! Our complete traceability matrix ensures zero errors every step of the way for flawless compliance.

  • 4

    Receive Process

    Dodge chargebacks for barcode errors, missing labels, and carton issues with SalesDuo’s EDI system! We provide warehouses with exact prep instructions, ensuring you stay compliant.

Predictable, Hands-Off Growth for Brands of All Scales

At SalesDuo, we specialize in helping businesses scale their eCommerce presence. Whether you're a small D2C company or a large organization needing specialized services — our AI-powered, tailormade solutions guarantee exceptional growth for businesses of all sizes worldwide.

  • Small Firms (1-10 employees)

    Founder-led companies get:

    • D2C business solutions
    • Personalized eCommerce solutions
    • Dedicated ex-Amazon account managers for proven results
  • Mid-Sized Firms (11-50 employees)

    Brands with in-house teams get: 

    • Solutions tailored to overcome internal limitations 
    • Solutions offered by ex-Amazon account experts
    • Scaling solutions and growth
  • Large Enterprises (100+ employees)

    Established companies get:

    • Solutions for complex eCommerce challenges like Amazon Marketing Services (AMS) and managing operations with precision and expertise.

Amazon Chargeback and Shortage Claims FAQs

Automate Your Amazon Operations! Cut Chargebacks, Save Time, & Profit More