Our Customers

SalesDuo has the experience and history with Amazon that encouraged us to work with them. This has helped us devote more time to our day-to-day operations and less time to navigating Amazon. We have more than tripled our sales on Amazon since working with SalesDuo. We have also made goals to triple it again this year. 

We used a different consulting firm to manage our Amazon business. Sales grew but my team and I decided we needed to make a change. We happened to bump into SalesDuo. Since then our sales have increased dramatically. We look forward to our weekly calls and they have great knowledge of how Amazon works. I highly recommend them. 

In 2020, even though our sales were growing we were struggling to get the expertise we needed to manage our Amazon business which can be challenging. We are impressed with the knowledge that the SalesDuo team brings to the table, the attention we get when issues arise and resolving them quickly as well as the professionalism they bring as a company. 

SalesDuo has done a superb job and proved to be truly one of the best partnerships in 15 years. They have delivered when others talk. We are experiencing 134% growth year over year with Amazon and climbing. They helped us navigate Walmart Marketplace. They are successfully managing our AMS advertising budget. Our Account Manager is extremely professional and responsive to all requests. I often wonder if he sleeps.

Partnering with SalesDuo has given a greater insight into our overall Amazon business through analytics, AMS spend efficiencies, as well as correcting specific ASIN needs. The SalesDuo team is always responsive and interactive and has helped to promote our overall Amazon growth with their experiences and expertise. Having a weekly meeting to review our current plans is important to our continued understanding of both our Vendor and Seller Central. 

SalesDuo has helped me execute my backlog of ideas quickly and effectively, always tweaking to improve where needed. 

We initially reached out to SalesDuo because we needed help fixing our listings on Amazon. Other sellers began to upload wrong/poor-quality photos and grouped or separated products incorrectly. In addition, copycat companies began selling very poor-quality products similar to ours on Amazon by using our keywords and stealing our customers. We noticed that these issues resulted in declining Amazon sales. 

Once contacting SalesDuo I was pleasantly surprised at the scope of work they covered and the competence of the company. We started with managing our Seller Central and Vendor Central accounts, quickly realizing they could handle all the advertising too. From forecasting to reporting and everything in between SalesDuo has exceeded our expectations. Not to mention the value is unmatched by any other company.

We needed an Agency that could bring behind-the-scenes Amazon experience to take the load off our internal team. SalesDuo had insider Amazon experience, plus a full team to support us. Our current SalesDuo rep truly seems to care about our success. And whenever we have problems, he patiently pursues them, and if needed, researches the answers so that we truly have an agent acting on our behalf. 

In Jan 2018 we had a brand transition and were experiencing a list of problems when we reached out to SalesDuo. We lost our sales volumes - what was once a truckload got to individual bag orders. We had catalog issues. No one at Amazon could or would help us. SalesDuo has been able to restore our sales on Amazon by prompt resolution of a multitude of issues. 

Having a team of subject matter experts available to work with us is very beneficial to our company and our sales. SalesDuo has helped us grow our brands on Amazon by adding variations, images, copy, A+ pages, ads and even assisting with customer support. SalesDuo has allowed us to focus more on non-Amazon-related tasks while they handle what would take us days prior.  

About 5-6 years ago Amazon approached us and asked to carry our products via Vendor Central. Finding SalesDuo has been game-changing for our business. Their patience, ability to control me from journeys down rabbit holes, and knowledge of Amazon's pitfalls and secrets have truly allowed to get a solid mid-six-figure business on Amazon and with SalesDuo’s help, it has continued to grow. Our sales went up 200% over last year! 

I would give SalesDuo 6 Stars out of 5 if it was possible. As a group, the knowledge and insights SalesDuo provides  have been invaluable in our growth strategy. SalesDuo is managing the SEO and ACOS just as we discussed, and our promotions and coupons have remained profitable. The assistance does not end there - they have provided guidance in the annual vendor negotiations and benchmarks against which to measure our success.