In 2025, eCommerce success is not just about mastering PPC and SEO, it’s about navigating complexities like real-time optimization, customer sentiment analysis, and multi-platform advertising. To stay competitive, you need an eCommerce marketing agency that combines AI-driven precision and human-led creativity to meet evolving consumer needs.
We evaluated leading agencies based on their ability to meet momentary customer behavior, adapt to key shifts in eCommerce trends, and their track record of delivering ROI. After careful consideration, we’ve zeroed down on the top six agencies that adopt new trends like AI-powered personalization, video-first marketing, and seamless omnichannel experiences.
Let’s explore these agencies that will help you redefine eCommerce success in 2025.
Best eCommerce Agencies: An Overview
Top eCommerce Agencies in 2025
1. SalesDuo
SalesDuo is a full-service eCommerce agency that helps you dominate Amazon, Walmart, and other eCommerce platforms. With a proprietary AI system and experience working with over 250 brands, SalesDuo delivers predictable and hands-off eCommerce growth.
SalesDuo’s distinguishing aspect is their innovative, AI-powered approach to eCommerce growth. SalesDuo uses a mix of advanced AI tools and in-house experts to simplify operations and drive measurable results. From marketplace setup to inventory forecasting and ad optimization, SalesDuo handles the heavy lifting so you can focus on your brand.
Want to scale your PPC campaigns? SalesDuo optimizes Sponsored Ads, Demand Side Platform (DSP) ads, and Streaming TV (STV) campaigns to ensure every dollar you spend drives results.
Losing money to chargeback and penalties? SalesDuo can handle the resolution process, helping you recover the lost income and stay compliant. Check out how SalesDuo helped WOW Water Sports recover half a million of shortage claims and chargebacks from Amazon.
Ever faced stockouts during peak sales season? The AI-powered forecasting tools predict inventory needs, helping you avoid stockouts and overstock situations.
Key specializations
- Full-service Amazon and Walmart account management: With proven strategies to help brands scale across international markets
- Advertising campaigns (PPC, DSP): Expertise and experience in Sponsored Products, Sponsored Brands, Sponsored Display, DSP, and STV to increase visibility and ROI
- Inventory and operations optimization: Streamlined tools to maintain the right stock levels and reduce fulfillment costs
- AI-driven analytics and predictive insights: Advanced Amazon BI dashboards to analyze trends, forecasts, and improve decisions
- Automated workflows with EDI integration: To reduce manual effort and enhance operational efficiency
- Shortage claims and chargeback resolution: Recover lost revenue and automate the resolution process
- Multi-platform advertising campaigns: Strategically run and optimize campaigns across Amazon, Walmart, and major social media platforms for an omnichannel experience
Notable clients
TNG Worldwide, Eco-Shell, Skoy, Thames & Kosmos, Van Wingerden Greenhouse Company, Planner Pad, Paasche, The Blissful Dog, R&R Games, The Pencil Grip, Hallmark Flowers, and Spasilk, to name a few.
Client quote
2. HawkSEM
HawkSEM is an ROI-focused eCommerce advertising agency that maximizes returns through digital marketing programs like PPC, SEO, and conversion rate optimization. Their proprietary "ConversionIQ" system combines data insights from marketing tools into a central dashboard, helping you achieve full-funnel attribution and boost conversions.
Key specializations
- eCommerce PPC and SEO
- Content marketing
- Conversion rate optimization
- Shopping campaign management
- Dynamic remarketing and custom reporting
Notable clients
Timbuk2, ThriftBooks, Swimsuits Direct, HomElectrical, Grayson Living, Apotheke, 686
Client quote
3. Trellis
Trellis is an eCommerce agency that focuses on optimizing the entire customer journey, from exploration to retention. Trellis uses data and analytics to refine customer journeys and digital experiences across Shopify, Magento, and BigCommerce.
Their core competencies lie in strategy, marketing, creativity, and development:
- Strategy: Devise a data-driven strategy to identify key metrics and areas of improvement
- Marketing: Focus on performance marketing, forecasting, and budgeting to increase marketing ROI
- Creativity: Offer design services for branding, UI/UX, and content to boost engagement
- Development: Build a strong online presence using leading platforms and integrations
Key specializations
- Website design and development
- Shopify, Magento, and BigCommerce optimizations
- Marketing strategy and reporting
Notable clients
Thermacell, William Henry, Norwalk Furniture, Midwest Cards, Tina Davies, Nest New York
Client quote
4. Inflow
Founded in 2007, Inflow is a growth-focused agency that provides customized digital marketing solutions to eCommerce, healthcare, and travel and tourism brands.
Inflow gives you direct access to marketing strategists who create personalized, results-driven campaigns for your business. In addition to eCommerce, they also provide go-to-market (GTM) and digital marketing consultations to enhance profitability.
Key specializations
- eCommerce SEO, PPC, and paid socials
- GTM consultation
- eCommerce SEO
- Email and SMS marketing
- Digital marketing consultations
Notable clients
KEH, Vitrazza, Shore Excursions Group, Gaia, America’s Test Kitchen
Client quote
5. BlueTuskr
BlueTuskr is a full-service eCommerce digital marketing agency that aims to bridge the gap between in-house marketers and external agencies. They provide a team of specialists who create comprehensive, data-driven strategies that align with your business goals and expectations.
BlueTuskr combines storytelling, cross-channel marketing, cutting-edge AI software, and personalization to create high-converting content. Their expertise spans podcast advertising, competitor analysis, industry research, and customer profiling.
With a focus on transparency and proven results, BlueTuskr is trusted by notable clients like Team Fan Apparel, Styku, HealFaster Canada, Innovo, and MD Glam.
Key specializations
- Content marketing
- Marketplace marketing
- Market research and analysis
- Paid media
- Website optimization
Client quote
6. Disruptive Advertising
Disruptive Advertising specializes in data-driven performance marketing with a focus on measurable results for eCommerce brands. Through their customer nurture campaigns and retargeting strategies, Disruptive enables you to boost repeat sales, customer loyalty, and retention.
Notable clients
Sports Card Zone, KPMG Spark, NeeSee's Dresses, EMP Shield
Key specializations
- Paid search
- Paid social
- Amazon management
- SEO
- Website CRO
Client quote
How to Choose the Right eCommerce Agency
Selecting the best eCommerce agency depends on your industry, unique business needs, and growth stage. Here are some critical factors to consider:
- Specialization: Identify whether you need a full-service eCommerce agency or a specialized partner for PPC, SEO, or multi-channel growth
- Business needs: Consider your current pain points and growth objectives to narrow down agencies with relevant expertise. Are you looking for technical development, marketing expertise, or full-service support?
- Experience: Look for agencies with proven success in your specific:
a. Industry vertical.
b. Revenue bracket.
c. Target market.
d. Sales channels
4. Pricing: Enquire about the pricing, ensure transparency, and evaluate the ROI potential.
5. Tools and technology: Modern eCommerce requires sophisticated solutions. Look for agencies that offer:
a. Advanced analytics and reporting capabilities
b. Integration expertise with your existing tech stack
c. Automated optimization tools
d. Real-time performance monitoring
6. Client testimonials: Research case studies and client feedback to assess credibility. Request detailed case studies that demonstrate:
a. Similar challenges to yours
b. Strategic problem-solving approaches
c. Measurable results
Questions to Ask an eCommerce Agency
Before making your final decision, ensure you get clear answers to these critical questions:
Strategy and approach
- What's your approach to developing a growth strategy for businesses in our revenue bracket?
- How do you handle multi-channel coordination and optimization?
- What makes your agency's approach unique in the market?
Team and expertise
- Who will handle our account, and what is their expertise in eCommerce management?
- How many clients does each account manager handle?
Technology and tools
- What technology stack do you use for analytics and reporting?
- What automation tools and AI-driven dashboards do you use for reporting and performance tracking?
- How do these tools integrate with existing platforms like Amazon and Shopify?
Process and communication
- What's your onboarding process?
- How frequently do you communicate with clients?
- What's your approach to handling performance issues?
An Action Plan
If you decide to partner with an eCommerce agency to grow your business, here are your action items:
- Review your current pain points and growth objectives
- Identify a few agencies from our list that match your needs
- Schedule discovery calls with your top choices
- Request detailed proposals and compare offerings
- Check references and case studies
- Make your final selection based on fit and value alignment
Making Your Final Decision
The right eCommerce agency should feel like a true extension of your team. Consider these final factors before making your decision:
- Cultural fit: The agency's working style and communication approach should align with your company's culture
- Scalability: Ensure the agency can support your growth objectives and scale their services as needed
- Innovation focus: Look for agencies that stay ahead of industry trends and continuously evolve their services
- Value alignment: The agency's approach to client relationships should match your expectations for partnership.
Get Started With the Best eCommerce Agency Today
Understand your specific needs and thoroughly evaluate your options to find a partner who aligns with your goals and delivers measurable results. In 2025, eCommerce success is all about optimizing in real time and understanding customer sentiments regarding your business.
That’s where SalesDuo comes in. With proprietary AI tools, over 250 successful client partnerships, and a team of marketplace experts, we guarantee eCommerce success, helping you enhance your brand presence and sales on Amazon and other eCommerce platforms.
Book your 1:1 growth call today to explore more and clarify your queries.
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About the Author
Meet Arjun Narayan, a Business Dynamo with two decades of conquering boardrooms and founding two companies that didn't just survive but thrived. When he's not navigating business strategies and delivery teams, you'll find him immersed in his love for cars and exploring new models, geeking out over tech trends, globe-trotting for new adventures, and occasionally pondering the mysteries of the universe over a good cup of coffee.
