Amazon Growth Case Study

How SalesDuo Helped The Pencil Grip Grow 54.15% on Amazon

The Pencil Grip is a long-standing education and toy brand known for ergonomic writing aids, therapeutic tools, arts-and-crafts products, and sensory-friendly children’s items. The brand had strong products and broad catalog potential, but its Amazon business needed sharper operational control, stronger catalog structure, and more profitable advertising execution.

SalesDuo partnered with The Pencil Grip to support the brand’s Vendor Central growth across catalog repairs, listing content, inventory planning, promotional execution, advertising management, variation strategy, compliance coordination, and ongoing operational support.

By the end of 2021, The Pencil Grip achieved 54.15% shipped COGS growth, improved purchase order flow, stronger discoverability, better-performing advertising, and a cleaner catalog foundation for continued Amazon growth.

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Case Study Snapshot

ClientThe Pencil Grip
MarketplaceAmazon.com
Primary ChannelAmazon Vendor Central
Service AreaFull Service Amazon Account Management
Time Period2021
Primary Outcome54.15% shipped COGS growth year over year

About The Pencil Grip

The Pencil Grip is a consumer products brand serving parents, teachers, therapists, and children with practical tools that support writing, learning, creativity, focus, and sensory comfort.

Its catalog includes pencil grips, writing aids, fidget tools, sensory toys, art supplies, educational products, and children’s creative kits. These products serve multiple shopper segments, including parents, educators, occupational therapists, and gift buyers.

Because the catalog spans multiple subcategories, Amazon success depends on clean variation structure, keyword-rich content, accurate product classification, compliant product documentation, effective promotions, strong inventory availability, and advertising campaigns that connect each product to the right shopper intent.

Amazon Growth Challenges Before SalesDuo

The Pencil Grip’s products had strong market relevance, but several Amazon growth blockers were limiting the brand’s full potential.

ChallengeImpact on Amazon Growth
Incomplete catalog structureLimited shopper discovery and made parent-child variations harder to manage
Listing content gapsReduced keyword visibility and conversion potential
Vendor Central operational issuesCreated friction around purchase orders, chargebacks, disputes, and catalog updates
Advertising inefficiencySpend needed tighter campaign structure, bid control, and search term optimization
Inventory and PO instabilityLimited availability during key demand periods
Compliance needsRequired documentation and certifications for children’s products

The brand did not need a simple advertising refresh. It needed an Amazon operating system that connected catalog health, inventory, content, advertising, compliance, and promotion planning.

1. Catalog and Variation Complexity

The Pencil Grip had many products that could be grouped, cross-linked, or optimized through better variation strategy. Without clean structure, shoppers may not see all available sizes, colors, formats, or related product options.

For a brand with writing aids, sensory products, and educational tools, variation structure directly affects:

  • Product discoverability
  • Conversion rate
  • Review consolidation
  • Parent-child listing strength
  • Advertising landing page quality
  • Amazon retail readiness

SalesDuo needed to review the catalog carefully and identify where variation repairs, content improvements, and listing updates could improve shopper experience.

2. Inventory and Purchase Order Flow

As a Vendor Central brand, The Pencil Grip depended on Amazon purchase orders and availability to capture demand. If Amazon did not order enough units or if listings became suppressed, demand could not convert into revenue.

SalesDuo monitored inventory levels, reviewed purchase order patterns, tracked catalog issues, and worked to keep key items retail-ready.

The Pencil Grip Amazon performance chart for shipped COGS and average sales price
The Pencil Grip shipped COGS and average sales price trend.

3. Advertising Inefficiency

The Pencil Grip’s product portfolio required careful campaign segmentation. A broad advertising setup could easily waste spend because different products served different audience intent.

For example, pencil grips, fidget toys, sensory tools, and art products each require different keyword clusters, bid strategies, and budget logic.

SalesDuo reviewed advertising performance and focused on improving:

  • Campaign organization
  • Keyword targeting
  • Search term harvesting
  • Negative keyword management
  • Bid optimization
  • Budget allocation
  • Sponsored Products and Sponsored Brands performance

SalesDuo’s Amazon Growth Strategy

SalesDuo approached the account as a full Amazon growth system, not as a single-channel advertising project.

The strategy focused on six core areas:

  1. Catalog cleanup and variation optimization
  2. Listing content improvement
  3. Vendor Central operations support
  4. Advertising restructuring and ongoing PPC management
  5. Inventory, purchase order, and promotion support
  6. Compliance and documentation coordination

1. Catalog Cleanup and Listing Optimization

SalesDuo reviewed The Pencil Grip’s catalog to identify broken listings, missing content, variation opportunities, inactive items, and content gaps.

The team worked on:

  • Parent-child variation strategy
  • Product title improvements
  • Bullet point updates
  • Backend keyword support
  • Image and A+ Content recommendations
  • Product classification checks
  • Retail readiness improvements
  • Suppression and catalog issue resolution

This helped the brand improve how shoppers discovered and compared products inside Amazon search results and product detail pages.

2. Variation Strategy for Better Shopper Experience

Variation structure was especially important because The Pencil Grip had related products that shoppers often compare before buying.

SalesDuo reviewed where variations could help customers choose between:

  • Colors
  • Pack sizes
  • Product types
  • Related formats
  • Learning and sensory product options

Better variation organization supported stronger product pages and helped improve the customer journey.

3. Vendor Central Operations Support

SalesDuo supported The Pencil Grip through Amazon Vendor Central account management tasks that affected growth behind the scenes.

This included:

  • Monitoring purchase orders
  • Tracking inventory levels
  • Reviewing chargebacks
  • Supporting dispute workflows
  • Managing catalog updates
  • Monitoring suppressed or inactive listings
  • Coordinating case logs and Amazon support communication
  • Helping the team respond to operational issues faster

These operational improvements helped reduce friction and protected the brand from avoidable revenue loss.

4. Compliance and Documentation Coordination

Because The Pencil Grip sells children’s and educational products, compliance documentation was a key part of Amazon account health.

SalesDuo helped coordinate documentation needs, including children’s product requirements, certificates, and Amazon compliance requests. This helped keep key ASINs active and reduced the risk of avoidable listing interruptions.

Amazon requires certain children’s products to meet testing and certification standards, including third-party testing and Children’s Product Certificates where applicable.

5. Advertising Restructuring and PPC Management

SalesDuo reviewed The Pencil Grip’s Amazon advertising setup and improved campaign structure around product type, shopper intent, and performance data.

The team focused on:

  • Separating campaigns by product category
  • Improving keyword targeting
  • Managing bids based on performance
  • Adding negative keywords to reduce waste
  • Harvesting converting search terms
  • Monitoring ACoS and spend efficiency
  • Improving budget allocation across products
  • Supporting promotional visibility during high-demand periods

This created a more controlled advertising system that supported profitable growth instead of unmanaged spend.

6. Promotional Planning and Retail Readiness

SalesDuo helped The Pencil Grip plan and manage Amazon promotional activity so that discounts, inventory, and advertising worked together.

Promotional support included:

  • Coupon setup and review
  • Promotion timing
  • Featured product prioritization
  • Inventory checks before campaigns
  • Advertising support around deal periods
  • Monitoring post-promotion performance

This helped avoid a common Amazon issue: driving traffic to listings that are not fully ready to convert.

Operating Cadence

SalesDuo managed the account through a structured cadence that kept the work moving across catalog, advertising, inventory, compliance, and operations.

WorkstreamSalesDuo Actions
CatalogReviewed listings, fixed issues, improved structure, monitored suppressed ASINs
ContentImproved titles, bullets, product pages, and retail readiness
AdvertisingManaged campaigns, bids, budgets, search terms, and targeting
InventoryTracked PO flow, availability, and replenishment needs
ComplianceSupported documentation and Amazon requests
PromotionsManaged coupons, deal readiness, and advertising support
ReportingMonitored account performance, shipped COGS, ASP, and campaign efficiency

How the Work Was Executed

Phase 1: Account and Catalog Review

SalesDuo began by reviewing The Pencil Grip’s Amazon catalog, Vendor Central account health, advertising structure, listing quality, and operational issues.

The review identified key opportunities across:

  • Product listing optimization
  • Variation cleanup
  • Advertising structure
  • Inventory monitoring
  • Compliance documentation
  • Suppression prevention

Phase 2: Listing and Variation Improvements

SalesDuo worked through product detail pages and variation opportunities. The goal was to make the catalog easier for Amazon shoppers to navigate and easier for Amazon’s algorithm to classify.

Improved listing structure supported stronger keyword relevance and a better customer experience.

Phase 3: Advertising Restructure

The team reorganized advertising campaigns to better match product categories and shopper intent. This helped reduce wasted spend and improved budget control.

SalesDuo continued reviewing search term reports, adding negatives, adjusting bids, and shifting spend toward stronger-performing products.

Phase 4: Vendor Central Issue Management

SalesDuo monitored Amazon operational issues that could block revenue. This included chargebacks, purchase orders, suppressed listings, catalog errors, and documentation requests.

The team helped The Pencil Grip respond faster and keep important ASINs active.

Phase 5: Promotional Execution

SalesDuo supported coupon and promotion setup while coordinating advertising and inventory checks. This helped campaigns run more smoothly and improved the chance that traffic converted into sales.

Phase 6: Ongoing Reporting and Optimization

SalesDuo reviewed performance trends throughout the year and adjusted workstreams based on account data. The focus stayed on sustainable growth, not one-time spikes.

The Results

The Pencil Grip’s Amazon business improved across revenue, catalog structure, advertising execution, and operational control.

54.15%shipped COGS growth year over year
30.33%increase in average sales price
Improvedcatalog structure and retail readiness
Strongeradvertising control and search term management
The Pencil Grip Amazon account performance chart showing 2021 growth results
The Pencil Grip Amazon account performance results.

1. 54.15% Shipped COGS Growth

The Pencil Grip grew shipped COGS by 54.15% year over year in 2021. This reflected stronger Amazon execution across catalog, advertising, operations, and purchase order support.

2. 30.33% Average Sales Price Growth

The brand also improved average sales price by 30.33%. This showed that growth was not only coming from volume. SalesDuo’s work helped support better product positioning, stronger merchandising, and improved promotional discipline.

3. Improved Coupon and Promotion Performance

Promotions became more coordinated with catalog readiness and advertising support. This helped The Pencil Grip improve promotional impact while keeping account operations aligned.

4. Stronger Advertising Control

SalesDuo’s campaign management helped The Pencil Grip move toward a cleaner advertising structure. Campaigns became easier to monitor, optimize, and scale.

With better keyword management, bid adjustments, and search term analysis, the brand gained more control over advertising performance.

5. Better Catalog Health

Catalog cleanup and variation work improved the foundation of the account. Stronger product pages supported better discoverability, shopper comparison, and conversion potential.

Why Catalog and Advertising Had to Work Together

The Pencil Grip’s results came from improving multiple connected areas of Amazon performance. Advertising alone could not solve catalog gaps. Catalog work alone could not scale demand without traffic. Inventory work alone could not grow sales unless product pages and campaigns were ready.

SalesDuo connected these areas into one Amazon growth system.

Growth LeverWhy It Mattered
Catalog cleanupHelped Amazon and shoppers understand the product portfolio
Variation strategyImproved shopper comparison and review consolidation opportunities
Advertising managementIncreased control over traffic, spend, and search visibility
Inventory monitoringProtected revenue during demand periods
Compliance supportReduced risk of listing interruption
Promotional planningImproved conversion during deal periods

This full-service model helped The Pencil Grip grow while building a more stable Amazon foundation.

Why SalesDuo’s Support Worked

SalesDuo’s work succeeded because it addressed the complete Amazon system behind the brand’s growth.

The team did not treat catalog, advertising, inventory, and operations as separate tasks. Each workstream supported the others.

For The Pencil Grip, this meant:

  • Listings were improved before traffic was scaled
  • Advertising was managed around product intent
  • Inventory and PO flow were monitored alongside campaigns
  • Compliance needs were handled before they became bigger issues
  • Promotions were supported by retail readiness checks
  • Reporting helped guide continuous optimization

This created better control, stronger visibility, and more scalable growth.

Explore More Amazon Growth Case Studies

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